Website Maintenance, Security and Backups

We provide WordPress website maintenance, security and backups. This will keep your website functional, safe, and secure.

WordPress requires regular website maintenance and security. All the website software must be kept up to date at all times. This includes the WordPress core, your theme (that controls the look of the site), and your plugins (additional software that adds functionality). This is a critical step in the fight against functionality errors (caused by software updates) and potential hacking.

Websites that are outdated and not regularly maintained will eventually break, or get hacked. It’s our job to ensure this doesn’t happen, or to fix it if it does. No one can guarantee your website will never be hacked, but we do our best to ensure it’s as protected as possible.

Why is keeping your software updated so important?

The WordPress core software, themes and plugins are regularly updated by their respective developers. You will need valid licenses (usually paid annually) for any paid software you use on your website. These licenses allow you access to the latest software updates available, as well as support from the developers themselves. As the developers update their software, they add new functionality or design elements, as well as fix security holes as they occur. It is vital that you have access to these updates so your website is as functional and secure as possible.

Website Maintenance, Security and Backups

All websites hosted on our servers are required to utilise our website maintenance, security and backups. This is so our server security isn’t breached, which could expose your site (and the sites of all our clients) to potential hacking.

If you are hosted on a different server, we can still offer our website maintenance, security and backups, as an independent service. If we are handling your website maintenance and security, you can be sure that your website is as safe and secure as possible.

Our plan includes:

  • Weekly backups to an external Dropbox account (8 backups are stored – i.e. 2 months).
  • Website maintenance of software (including WordPress core, themes, and plugins updates; excluding website content updates).
  • Fixing of incompatibilities or errors if any software updates break your website.
  • Comprehensive WordPress security.
  • Intensive security monitoring, including tracking whether your site is under attack, or has been hacked.
  • Fixing a hack should one occur.

Website Maintenance and Security: R 450 per month
Weekly Backups: R 1000 per year

Our website maintenance, security and backup plan equates to one hour of our time per month. If your website maintenance and security takes longer than this, we absorb the cost, so you never receive a surprise bill.