WordPress Website Maintenance

WordPress software MUST be up to date!

WordPress websites require the WordPress core software (free), a theme (to control the look of the site), and plugins (additional pieces of software that add functionality and can be paid or free).

A WordPress website is practical, versatile, and easy to use, so you’ll be able to update the site yourself if you prefer. However, it is critical that you keep your software updated (the WordPress core, the theme and the plugins) to help defend your website against hackers.

See why this is important here and here.

Why is keeping your software updated so important?

Sometimes people are wary of WordPress’ perceived vulnerability to hacking, but there are several ways to minimise this risk. We add several layers of security, use very strong passwords, perform weekly backups, and update your site software regularly. WordPress websites require routine software updates as the WordPress core software, themes and plugins are updated by their respective developers.

No one can guarantee your website will never be hacked, but we do our best to ensure it’s as protected as possible.

Backup, Security, and Maintenance Plan

All websites hosted on our servers are required to utilise our security and maintenance plan, and backup system, so as not to breach our server security and expose your site, and the sites of all our clients, to potential hacking.

If you are hosted on a different server, we can still offer our security and maintenance plan, as well as weekly backups, as an independent service so you can be sure that your site is as safe and secure as possible.

This backup, security, and maintenance plan includes:

  • Weekly backups to an external Dropbox account (8 backups are stored – i.e. 2 months).
  • Website software updates (including WordPress core, themes, and plugins; excluding site content).
  • Fixing of incompatibilities or errors if any software updates break your site.
  • Comprehensive WordPress security.
  • Intensive security monitoring, including tracking whether your site is under attack, or has been hacked.
  • Fixing a hack should one occur.

Security and Maintenance: R450 per month
Backups: R1000 per year

Our backup, security, and maintenance plan equates to one hour of our time. If your maintenance takes longer than this, we absorb the cost so you never receive a surprise bill.

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